03 Feb 2026: 👥 Team Member Import – Handle Custom Fields & Download Template

We’ve enhanced the Team Member Import functionality to now support Custom Fields, and made it even easier for Organisations to structure their import files correctly.

Organisations can now bulk import Team Members, map values directly into configured custom fields, and use a ready-made template to streamline the process.

✨ What’s New

• 🧩 Custom Field Support in CSV Import
  Custom fields created in the platform can now be included as columns in the Team Member import file.

• 🔗 Automatic Mapping
  If the column header matches the Custom Field name, the system will automatically map the data during import.

• 📊 Bulk Population of Structured Data
  Fields such as Provider Codes, Export Codes, Registration Numbers, Specialisations, Employment Types, or Internal Tags can now be populated at scale.

• 📥 Download Template Button
  A new “Download Template” button has been added next to the import window.
  Organisations can use this template to:

  • Ensure correct column structure

  • Include all required system fields

  • Easily add their Custom Fields as additional columns

💡 How It Helps

• 🚀 Faster Onboarding at Scale
  Ideal for Organisations importing multiple Team Members during implementation, migration, or growth phases.

• 🏢 Better Organisational Structuring
  Enables consistent tagging of Team Members by role, specialty, employment type, or other internal classifications.

• 🗂️ Fewer Import Errors
  The downloadable template reduces formatting mistakes and speeds up preparation time.

• 🔄 Reduced Manual Admin
  Eliminates the need to manually edit each Team Member profile after import.

This update makes Team Member imports more powerful, flexible, and easier to execute at scale 🙌