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10 Oct 2025: ℹ️ Portal Settings – Organisation Info Enhancements

We’ve expanded the Organisation Info widget within Administration → Portal Settings to provide clearer visibility and easier management of key contact details. 🌍

Organisations can now easily view and manage the core information displayed to patients across the mobile app, Patient Web Portal, and system emails.


✨ What’s New

🏢 Expanded Organisation Info Fields

Under Administration → Portal Settings → Organisation Info, the following fields are now visible and editable:

  • Country

  • Code

  • Email

  • Web

  • Phone

These fields centralise important organisation-level details in one accessible location.


💡 How It Helps

👀 Clear Visibility of Patient-Facing Information

These fields are commonly used across:

  • 📱 Mobile app

  • 💻 Patient Web Portal (PWP)

  • 📧 System-generated emails

This update makes it much easier for Organisations to:

  • See what information patients are currently viewing

  • Confirm accuracy of contact details

  • Ensure brand consistency


⚙️ Simplified Administration

Instead of guessing where contact details are pulling from, Team Members can now:

  • Quickly review Organisation-level settings

  • Update information when details change

  • Maintain a single source of truth


🌍 Better White-Label & Multi-Region Support

For Organisations operating:

  • Across multiple countries

  • With custom branding

  • Under white-label configurations

Having clear access to Country and Code fields supports better configuration and reduces errors.


A practical enhancement that improves transparency, reduces admin friction, and ensures patients always see accurate Organisation information. 💙