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10 Oct 2025: ⏰ Group Programs – Timezone Configuration

We’re introducing Timezone selection at the Group Program level 🌍⏰

Previously, all Group Program appointments were automatically set using the Organisation’s default timezone. This update allows Organisations to define a specific timezone per Group Program, ensuring appointment times are accurate for where the program is actually delivered.


✨ What’s New

🌎 Timezone Field Added to Group Program Settings

When creating a Group Program, users can now:

  • Select a Timezone

  • The dropdown will default to the Organisation’s timezone

When editing a Group Program, users can:

  • Change the assigned Timezone at any time


🔄 Timezone Change Logic (Important)

If the Timezone is changed for an existing Group Program:

  • All future appointment timestamps will be updated to reflect the new timezone

  • This update occurs asynchronously in the background

  • Past appointments remain unchanged

This ensures scheduling integrity moving forward without disrupting historical records.


🗂 Data Migration

To support this new model:

  • All existing Group Programs have been automatically set to the Organisation’s timezone

This ensures no disruption to current scheduling behaviour.


💡 How It Helps

🌍 Multi-Location & Cross-Region Delivery

Ideal for Organisations that:

  • Operate across multiple states or countries

  • Deliver programs in different physical locations

  • Run virtual programs targeting different regions

Each Group Program can now align with the timezone of its delivery location — not just the Organisation’s headquarters.


🧠 Reduces Scheduling Confusion

Timezone mismatches can cause:

  • Incorrect session times

  • Patient confusion

  • Administrative corrections

This update ensures appointment times are accurate from the start.


📈 Supports Scalable Growth

As Organisations expand geographically or partner internationally, timezone flexibility becomes essential. This enhancement lays the foundation for more sophisticated multi-region operations.


A critical upgrade for Organisations delivering care across locations — improving scheduling accuracy, clarity, and scalability. 💙