16 Dec 2025: 🔐 New Permission - View Locked Case Notes

We’ve added a new Roles & Permissions setting for Case Notes that allows Organisations to control who can view Locked Case Notes.

This improves governance and privacy by ensuring sensitive documentation remains restricted — while still enabling appropriate visibility for authorised Team Members.

What’s New ✨

• 🛡️ New permission: View Locked Case Notes

• 👥 Can be enabled/disabled per Role

• 🔒 Supports clearer access controls for Case Notes that have been locked to prevent edits

How It Helps 🚀

Stronger clinical governance

• Ensure only authorised Team Members can view highly sensitive case notes 🧠

Better role-based access

• Align access with real-world operational roles (e.g., clinician vs. admin vs. leadership) 👥

Improved privacy & compliance

• Reduce unnecessary exposure of clinical information

• Support Organisations with stricter information access policies ✅

This update gives Organisations more control over clinical record visibility while maintaining secure documentation workflows. 🔐✨