---
title: 18 Jan 2026: 🔔 Real-Time Unread Notification Count
description: Real-Time Unread Notification Count
---

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# 18 Jan 2026: 🔔 Real-Time Unread Notification Count

We’ve introduced **real-time unread notification counts** across the Mobile App and Patient Web Portal.

Patients will now see a live-updating number badge that reflects how many unread notifications they have — improving visibility, responsiveness, and engagement.

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### ✨ What’s New

#### 🔢 Live Unread Badge Count

Unread notifications now display as a **number badge** in:

- 📱 Mobile App
- 💻 Patient Web Portal

The count updates in real time as:

- New notifications are received
- Notifications are opened
- Notifications are marked as read

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#### 📬 Clear Visual Indicator

The notification badge makes it immediately obvious when there is something new requiring attention — reducing the chance of missed updates.

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### 💡 How It Helps

#### 👀 Increase Visibility of Important Updates

Patients are more likely to notice:

- Appointment reminders
- Messages
- Program updates
- New content releases
- Forms or assessments

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#### 📈 Improve Engagement

A visible unread count creates a subtle but effective behavioural prompt to check updates and stay engaged with care.

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#### 🧠 Reduce Missed Communications

By making unread items highly visible, Organisations can feel more confident that key communications are being seen and actioned.

---

This update strengthens real-time engagement and ensures patients stay connected to their care journey 🔔✨

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