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21 Jan 2026: ✉️ Temporary Password Email - Improved Instructions

We’ve updated the Temporary Password email copy to provide clearer instructions to users when activating their account 🔐

The email now explicitly instructs users to select “Log In” — not “Create Account” — when accessing the platform with their temporary password.


✨ What’s New

📝 Clearer Call-to-Action in Email

The Temporary Password email now clearly states that users should:

➡️ Select Log In
❌ Not select Create Account

This removes ambiguity during first-time access.


💡 How It Helps

🚫 Reduces Activation Confusion

Previously, some users mistakenly selected “Create Account,” which could cause confusion or failed access attempts.

The updated wording ensures users follow the correct flow from the outset.


📞 Fewer Support Requests

Clearer instructions mean:

  • Fewer onboarding issues

  • Fewer login-related support tickets

  • Smoother first-time access experience


This small but important refinement improves clarity and makes onboarding more seamless for new users ✨