21 Jan 2026: ✉️ Temporary Password Email - Improved Instructions
We’ve updated the Temporary Password email copy to provide clearer instructions to users when activating their account 🔐
The email now explicitly instructs users to select “Log In” — not “Create Account” — when accessing the platform with their temporary password.
✨ What’s New
📝 Clearer Call-to-Action in Email
The Temporary Password email now clearly states that users should:
➡️ Select Log In
❌ Not select Create Account
This removes ambiguity during first-time access.
💡 How It Helps
🚫 Reduces Activation Confusion
Previously, some users mistakenly selected “Create Account,” which could cause confusion or failed access attempts.
The updated wording ensures users follow the correct flow from the outset.
📞 Fewer Support Requests
Clearer instructions mean:
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Fewer onboarding issues
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Fewer login-related support tickets
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Smoother first-time access experience
This small but important refinement improves clarity and makes onboarding more seamless for new users ✨