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22 Oct 2025: 🌍 Group Program Confirmation Message – Timezone Improvement

We’ve updated the Group Program confirmation message in the patient app to ensure displayed times respect the Group Program’s configured timezone.


✨ What’s New

🌍 Confirmation Message Now Uses Group Program Timezone

When a patient receives a Group Program confirmation message in the app:

  • The session date/time is now shown in the Group Program’s timezone

  • Instead of defaulting to the Organisation timezone (previous behaviour)

This aligns with the new ability to set a timezone per Group Program.


đź’ˇ How It Helps

âś… Reduces Patient Confusion

For Organisations running programs across different locations or regions, patients will now see the correct session time in confirmations—reducing:

  • Missed sessions due to timezone mismatch

  • Follow-up admin queries

  • Manual clarification messages


🌍 Supports Multi-Region Delivery

Ideal for Organisations delivering:

  • Virtual programs across timezones

  • In-person programs in different states/countries

  • Hybrid models where program location differs from HQ


A small but important fix that improves scheduling accuracy and the patient experience. đź’™