Check-Ins

Check-Ins are a flexible, organisation-defined Activity that allows patients to regularly reflect on how they’re doing. These can be used for general wellbeing tracking, program progress, or simple emotional touch points, and are fully customisable by each organisation.

⚙️ Customisable Format

• Each organisation can configure the Check-In questions that patients see.

• Questions can include:

  • Rating scale responses (e.g. 0–10)

  • Free-text responses

• Rating responses are automatically charted over time to help track trends in wellbeing.

📲 Patient Experience

• Patients can complete a Check-In at any time through the mobile app or web portal.

• Previous Check-In responses can be reviewed in their history.

• If rating questions are included, patients will see charts of their own scores over time.

👀 Team Member Access

• Team Members can review Check-In responses in the Check-Ins section of the Staff Portal.

• Rating responses appear in graphical format, helping visualise changes over time.

• Free-text responses are displayed alongside the charts to add personal context.

🧭 Use Cases

• Routine mood or wellbeing tracking

• Program-specific reflection or progress updates

• Low-effort patient engagement between appointments

• Early detection of emerging concerns or disengagement