Creating Services (Individual Appointments)

This article covers how to create individual (one-on-one) services that can be booked by staff or patients.

⚠️ For group sessions or programs, see the Group Programs Module.

Before assigning services to Team Members or enabling appointment bookings, your organisation needs to define the list of available services.

1. Go to Team Calendars → Booking Management → Bookable Services

2. Click the +Service button to open the Bookable Service modal

3. Fill in the following details.

   • Service Name – visible to patients in the app

   • Description – also visible to patients in the app

   • Duration (in minutes) – how long the appointment will go for

   • Padding – optional buffer time before/after the session

   • Interval – defines the spacing of available slots

4. Billing Options.

   If this is not a paid service: 

   • Leave the This Is A Paid Service toggle OFF

   If this is a paid service: 

   • Toggle This Is A Paid Service ON

   • A new section will appear for linking the service to a billable item

     • Click +Billable Service

     • Select the appropriate Billable Service from the dropdown

     💡 Billable Services must be created beforehand via the Billable Services section (see related article).

5. Click Save to create the service