---
title: Display Names & Avatars in Messaging
description: Display Names & Avatars in Messaging
---

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# Display Names & Avatars in Messaging

Patients can personalise how they appear in messaging by updating their **display name** and **avatar (profile picture)**. This is especially useful in **Group Channels**, where patients may wish to maintain some privacy or anonymity.

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### 📝 How Patients Update Their Display Name & Avatar

1. Open the **Message Centre** in the mobile app or web portal.
2. Tap the **Profile tab** inside the Message Centre.
3. Click **Edit**.
4. Update your:
   
     - **Display Name** – the name that appears to other participants.
     - **Avatar Image** – upload or change your profile picture.
5. Click **Save** to confirm changes.

📸 *Screenshot: Message Centre profile tab with Edit option*

---

### 👀 What Others See

- **In Group Channels**:
  
    - Patients see each other’s **display names and avatars**.
    - This allows for nicknames or anonymised names if preferred.
- **For Team Members**:
  
    - Clinicians always see both the **real patient name** and the **chosen display name**.

---

### 📌 Key Points

- Patients can change their display name and avatar anytime from the Message Centre profile tab.
- 👥 Useful for privacy in Group Channels (e.g., choosing a nickname).
- 👩‍⚕️ Team Members always see the real patient name alongside the display name.
- Updates apply across all active channels the patient is part of.

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