---
title: Group Channels
description: Group Channels
---

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# Group Channels

Group Channels allow Team Members to set up shared communication spaces that include multiple patients and Team Members. They’re useful for group therapy, support programs, or program updates.

⚠️ **Important:** Only Team Members with **Messaging Management Permission** in their role can create Group Channels.

---

### 👥 What are Group Channels?

- A shared channel that can include **multiple patients and Team Members**.
- Visible in the **Message Centre** for Team Members.
- Visible in the **mobile app and Patient Web Portal** for patients added to the group.
- Flexible: Team Members can add or remove participants as needed.

---

### 🛠️ Creating a Group Channel

1. In the Staff Portal, go to the **Message Centre**.
2. Scroll to the **Group Channels** section.
3. Click the **➕ button**.
4. Add the patients and Team Members you’d like to include.
5. Click **Create**.
6. ✅ The channel is now active and appears in:
   
     - The Message Centre for all Team Members added.
     - The mobile app and Patient Web Portal for all patients added.

---

### ➕ Adding or Removing Participants

- **Add participants**: Click the **Action menu (•••)** → **Edit** → **+ Patient** or **+ Clinician**.
- **Remove participants**: From the same edit screen, deselect or remove the participant.
- Changes take effect immediately for everyone in the channel.

---

### 📌 Key Points

- Only Team Members with **Messaging Management Permission** can create Group Channels.
- 👥 Multiple patients and Team Members can be added.
- ✅ Channels automatically appear in the Message Centre and patient-facing apps.
- ✨ Team Members can add or remove participants at any time.

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