---
title: Group Programs vs Patient Groups
description: Patient Groups vs Group Programs
---

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1. [Wellifiy Knowledge Hub](https://support.wellifiy.com/en-au/knowledge-hub?hsLang=en-au)
2. [Group Programs](https://support.wellifiy.com/en-au/knowledge-hub/group-programs?hsLang=en-au)

# Group Programs vs Patient Groups

Wellifiy offers two distinct but complementary features — **Patient Groups** and **Group Programs** — to support personalised care delivery and structured group-based interventions. While both involve managing groups of patients, they serve very different functions. If you're wondering which one you need, here's how they compare.

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#### 🔹 Patient Groups: Configure What Patients See and Can Do

**Patient Groups** define the experience a patient has when they log in to the Patient App or Patient Web Portal.

Key uses:

- **Content access** – which sections (e.g. Watch, Listen, Boost, Sleep, Tools & Resources) and which specific Content Modules the patient can access
- **Booking options** (if self-booking is enabled) – which **Bookable Services** and **Bookable Providers** the patient can book with
- **App configuration** – tailor the platform experience to the patient's cohort (e.g. perinatal, AOD recovery, pain management), including **Crisis Support Services**

🔒 A patient must be in a Patient Group and can only belong to **one** Patient Group at a time. This ensures a clear and consistent app experience per cohort.

📘 *See [Intro to Patient Groups](https://support.wellifiy.com/en-au/knowledge-hub/intro-to-patient-groups?hsLang=en-au) for the full picture.*

---

#### 🔹 Group Programs: Schedule and Manage Structured Group Care

**Group Programs** are used for running scheduled, structured group sessions — such as group therapy, workshops, or educational programs.

Key uses:

- **Calendar-based sessions** – create a schedule of Group Program Appointments patients attend together
- **Attendance tracking** – mark who attended each session
- **Group Notes** – write a single Case Note and apply it to all attendees (via **Create Group Note** on a session)
- **Enrolment status management** – each patient's status moves through **Recommended, Waitlisted, Booked, Completed,** or **Did Not Complete**. Moving a patient out of **Booked** removes their future sessions from their calendar and app view
- **Automated Forms and Assessments** – trigger items at each patient's Commencement and at Completion

✅ Patients can be enrolled in **zero or multiple** Group Programs at the same time — unlike Patient Groups.

📘 *See [Group Programs Overview](https://support.wellifiy.com/en-au/knowledge-hub/group-programs-overview?hsLang=en-au) for the full picture.*

---

#### 🧩 Side by Side

|  | **Patient Group** | **Group Program** |
| --- | --- | --- |
| Purpose | Configure the patient's app experience | Deliver scheduled group care |
| Membership | Exactly one group per patient | Zero or multiple programs per patient |
| Drives | Content, booking options, app config, Crisis Support Services | Sessions, attendance, Group Notes, enrolment statuses |
| Typical example | "Perinatal" cohort sees perinatal content and providers | Eight-week group therapy program with weekly sessions |

In short: use **Patient Groups** to personalise what patients can see and do in the app, and **Group Programs** to schedule, deliver, and manage structured group care. Most Organisations use both together — a patient sits in one Patient Group and may attend several Group Programs over their care journey.

- [General](https://support.wellifiy.com/en-au/knowledge-hub/general?hsLang=en-au)
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