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Linking a Billable Service to a Bookable Service

To enable invoicing and payment collection for appointments, a Billable Service must be attached to a Bookable Service. This connects your calendar availability with your billing configuration, ensuring that when appointments are booked, the correct fee is applied.

 

 

🧭 Steps to Link a Billable Service

  1. Go to Booking Management → Bookable Services.

  2. Select an existing service or click + Service to create a new one.

  3. Fill in the standard booking details:

    • Name (e.g., Telehealth Consult)

    • Description

    • Location

    • Duration, Padding, and Interval

    • Toggle Auto Add Video Call if applicable

  4. Scroll down and switch ON the toggle:
    🔘 This is a Paid Service

  5. A new section will appear titled Billable Services.

  6. Use the dropdown to select the Billable Service you want to attach.

    • Unit Price is pulled from the Billable Service setup.

  7. Click Save.

💡 Once linked, the Billable column in the Bookable Services list will show "Yes" and the service will now generate invoices when booked and attended.

🔄 To Edit or Remove

  • Click the ••• menu next to a Bookable Service in the list view.

  • Select Edit, and adjust the Billable Service section.

  • Use the trash icon to remove a linked service. 

➡️ Next Steps: Once your Bookable Services are configured and billable, any attended appointments using these services can generate invoices and trigger payments via Stripe.