Messaging Management Permissions

Messaging Management Permission is a role-based setting that gives Team Members advanced control over messaging. It ensures that only authorised staff can create, manage, and moderate channels and conversations.

🛠️ What Messaging Managers Can Do

Team Members with Messaging Management Permission can:

1. Create Group Channels

   • Start new group conversations from the Group Channels section.

   • Add patients and Team Members into the channel.

2. Manage Participants

   • Add or remove patients and Team Members from group channels at any time.

3. Moderate Messages

   • ✏️ Edit & Delete posts made by patients or Team Members across all channel types (Patient, Staff, Group, Direct Messages).