--- title: Sending & Viewing Assessments (PROMs) description: Sending & Viewing Assessments (PROMs) --- [Skip to content](https://support.wellifiy.com/en-au/knowledge-hub/sending-viewing-assessments-proms#main-content) ![Wellifiy Logo Horizontal-1](https://support.wellifiy.com/hs-fs/hubfs/Wellifiy%20Logo%20Horizontal-1.png?width=145&height=51&name=Wellifiy%20Logo%20Horizontal-1.png) Open main navigation Close main navigation How can we help you? - There are no suggestions because the search field is empty. 1. [Wellifiy Knowledge Hub](https://support.wellifiy.com/en-au/knowledge-hub?hsLang=en-au) 2. [Forms, Assessments, & Docs](https://support.wellifiy.com/en-au/knowledge-hub/forms-assessments-docs?hsLang=en-au) # Sending & Viewing Assessments (PROMs) **Assessments**, also referred to as **PROMs** (Patient-Reported Outcome Measures), are structured questionnaires that track a patient’s mental health, wellbeing, or functional progress over time. They generate numerical scores, support clinical insight, and can be charted longitudinally. --- #### 🧠 What Do Assessments Include? PROMs may include: - βœ… **Total scores** - πŸ“Š **Subscales** (e.g., Depression, Anxiety, Stress in DASS-21) - 🏷️ **Range labels** (e.g., Mild, Moderate, Severe) - ✨ **AI-generated summaries** - πŸ“ˆ **Trend graphs** over time - πŸ“„ **Downloadable reports** (PDF format) --- #### βœ‰οΈ Ways to Send Assessments You can send assessments to patients using several flexible pathways: --- ### 1. πŸ–οΈ **Manual Request** Send an assessment directly from a patient’s **Assessments** tab: - Click **βž• Request Assessment** - Select one or more assessments - (Optional) Add a message - Click **Save** to send πŸ”” The patient is notified to complete it via the app or web portal. --- ### 2. πŸ•‘ **Scheduled Assessments** Set up recurring assessments to send automatically: - Click **βž• Schedule** - Choose frequency (e.g., every 2 weeks) - Set start date, time, and number of repeats --- ### 3. πŸ‘₯ **Group Program Triggers** Assessments can be automatically triggered when a patient is enrolled in a **Group Program**: - **Start of Program** (e.g., baseline measure) - **End of Program** (e.g., outcome measure) βœ… This happens without manual intervention and ensures consistent measurement across group cohorts. --- ### 4. πŸ—“οΈΒ **Linked to Appointments** Assessments can be automatically triggered based on appointment activity: - Trigger **when a booking is made** for a specific service - Trigger **when the appointment is marked as Attended** πŸ”§ This is configured in the Bookable Services setup β€” see [Adding Forms & Assessments to Bookable Services](https://support.wellifiy.com/en-au/knowledge-hub/add-forms-assessments-to-bookable-services?hsLang=en-au). --- #### πŸ“² Patient Experience Once an assessment is sent, the patient will: - Receive an **email** and **push notification** - See a **To-Do List** card appear on their app or web portal home screen β†’ This card includes a button to open and complete the assessment. ⏰ If the assessment is not completed within 48 hours, the system will automatically send: - A **reminder email** - A **reminder push notification** πŸ•ΉοΈ You can also manually resend a reminder: - Click the **β€’β€’β€’** menu next to the assessment in the portal - Select **Send Reminder** --- #### πŸ“ˆ Viewing Results Once completed: - Assessments show a βœ… **Complete** status in the **Assessment Management** table - Scroll down to view: - Subscale scores and range labels - Graphs of progress over time - PDF report and AI-generated summary 🧠 Progress summaries compare: - **Latest vs. Baseline** - **Latest vs. Previous** - [General](https://support.wellifiy.com/en-au/knowledge-hub/general?hsLang=en-au) - [Product Release Notes](https://support.wellifiy.com/en-au/knowledge-hub/product-release-notes?hsLang=en-au#main-content) - [January 2026](https://support.wellifiy.com/en-au/knowledge-hub/product-release-notes?hsLang=en-au#january-2026) - [December 2025](https://support.wellifiy.com/en-au/knowledge-hub/product-release-notes?hsLang=en-au#december-2025) - [November 2025](https://support.wellifiy.com/en-au/knowledge-hub/product-release-notes?hsLang=en-au#november-2025) - 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