---
title: Setting Up Crisis Support Services
description: Setting Up Crisis Support Services
---
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# Setting Up Crisis Support Services
Wellifiy allows you to configure and assign Crisis Support Services so that patients can quickly access urgent support when they need it. These services are displayed within a dedicated **Crisis Supports** section in the mobile app, accessible by tapping the **Phone icon**, which is visible on most screens.
---
#### 📋 What Are Crisis Support Services?
Crisis Support Services are emergency contact points that patients can reach out to for immediate assistance. Each service entry includes:
- **Name of Service**
- **Phone Number**
Examples might include national crisis lines, local mental health triage teams, or emergency services.
---
#### ➕ Add a New Crisis Support Service
To add a new service:
1. Go to **Portal Management → Crisis Support Services**
2. Click the **+ New** button
3. Fill in:
- **Name of Service**
- **Phone Number**
4. Click **Save**
> ⚠️ Both fields are required. If left empty or invalid, you’ll see a validation message asking for a valid input.
---
#### 🧩 Assign Crisis Support Services to Patient Groups
Once services have been created, you can assign them to specific **Patient Groups** so that only relevant services appear for each cohort.
Steps:
1. Navigate to **Patient Management → Patient Groups**
2. Select a Patient Group
3. Under **Crisis Support Services**, click **Edit**
4. Select one or more services from the list
5. Click **Save**
You can assign different services to different Patient Groups depending on regional availability or clinical requirements.
---
#### 📱 Where Do Patients See Crisis Support Services?
Patients can access assigned Crisis Support Services via the **Phone icon** in the mobile app, which appears on most screens. Tapping this icon opens the **Crisis Supports** section, displaying all services that have been assigned to their Patient Group.
This ensures that patients always have fast and easy access to critical support.
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