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Sync Your Wellifiy-Powered Calendar with Google Calendar or Outlook

Calendar Sync allows Team Members to connect their external calendar (Outlook or Google Calendar) with their Wellifiy powered calendar. This is a two-way sync:

  • External calendar events will block out availability in Wellifiy (so patients can’t book over them)

  • Patient bookings made through Wellifiy will appear in your external calendar


✅ How to Set Up Calendar Sync

  1. Go to My Settings → Calendar Sync

  2. Enter your Outlook or Gmail address

  3. Click Sync

That’s it — once connected, your calendars will begin syncing automatically.


🔄 How It Works

  • Events in your external calendar will appear in your Wellifiy calendar as red blocks labelled: Unavailable (External Cal)

    💡No appointment details will be shown — only the blocked time.

  • Bookings made by patients in Wellifiy will be added to your external calendar.


⚠️ Important Notes

  • No buffer is added around external appointments.

    For example, if an external event ends at 12:50 PM, your next available time will be shown as 12:50 PM.

    🕒 If you prefer to keep bookings aligned to the hour or half-hour, make sure your external events are created accordingly.

  • Overlay calendars or third-party event feeds are not supported.

    For example:

    • Flights, hotel bookings, or tickets added via Gmail are often shown as calendar overlays, not actual calendar events.

    • These overlays look like appointments but aren’t true entries in your calendar — and won’t be picked up by the sync.

      💡 Some other practice management platforms only provide a calendar overlay rather than true syncing. With Wellifiy, events must exist as actual entries in your Outlook or Google Calendar to be recognised and synced.