Troubleshooting

Find quick fixes and step-by-step help for common issues.

• Can’t See a Feature or Patient? It Might Be a Permissions Issue
• What To Do When Your Patients Have Trouble Logging In
• Staff Portal Troubleshooting Tips
• Patient Mobile App & Web Portal Troubleshooting Tips
• Calendar Sync Troubleshooting
• Team Member unable to log in to the Staff Portal
• Issues Joining a Video Call (Staff Portal)