How Patient Groups Differ from Group Programs

In Wellifiy, Patient Groups and Group Programs are both tools for managing groups of patients — but they serve very different purposes.

If you're wondering when to use a Patient Group vs a Group Program, here’s how they compare.

🧭 What Are Patient Groups For?

Patient Groups are used to configure what a patient sees and can do in the app. When you assign a patient to a group, you're defining the experience they’ll have when they log in.

Patient Groups control:

• Modules and Content
  Which sections (e.g. Watch, Listen, Boost, Sleep) and which specific content items are visible.

• Booking Options (if enabled)
  Which service types and clinicians the patient can book appointments with.

• General App Configuration
  Tailor the platform experience based on the patient’s cohort (e.g. perinatal, AOD recovery, pain management, etc.)

🔒 A patient must be in a Patient Group and can only be assigned to one Patient Group at a time. This ensures clarity and consistency in what they see and access.

🔄 How Are Group Programs Different?

Group Programs are used for delivering structured, scheduled care — such as group therapy sessions, workshops, or educational programs.

Group Programs include:

• Scheduled Appointments
  Create a calendar of sessions patients attend together.

• Video Calls
  Add a “Join” button to the app so patients can attend sessions virtually.

• Attendance Tracking
  Mark who showed up to each session.

• Group Notes
  Write a shared case note and apply it to all attendees.

• Status Management
  Change a patient’s status to Completed or Cancelled to remove upcoming sessions from their view.

✅ Patients can be in zero or multiple Group Programs at the same time — unlike Patient Groups.

In short:

Use Patient Groups to personalise what patients can see and do in the app.

Use Group Programs to schedule, deliver, and manage structured group care.